The industry leaders came together in a way that has never been seen before. There were a lot of people with opinions, operators, associations and safety consultants but ultimately the power rested with local authorities who weren’t coming from a unified, informed position. The protocols were a great point to work from, but we were fielding a lot of questions as it wasn’t a one cap fits all solution. We supply and support equipment in a diverse range of venues such as a Virgin Money bank in Sheffield and student accommodation in Manchester (Shown above). Hollywood Bowl Group shared their re-opening protocols early on to help the industry to meet a standard and make the case for re-opening. You can sign up to our newsletter here – Don’t worry, we only use it when we have something useful to say! Brunswick set up a dedicated page with resources to re-open & Brunswick Sync clients had access to digital signage files through the cloud. Subscribers to our email newsletter received MP letter templates, social media customer engagement content, re-opening operational strategies and whatever we could find to support. We’re also proud of Graham who, whilst guiding the leadership team through one of the most challenging periods in history, managed to find the time to volunteer with his wife to pack thousands of meals for the NHS.ĭuring this time we tried to do what we could to support our customers. Our team adjusted incredibly well, we’re very grateful for their dedication to supporting us to come back stronger. Our ability to provide financial stability for our team gave us at least one easy and rewarding business decision to make early on. We reinforced that with the message that we are a people over profit company. We supported them to do whatever they felt they needed to do, for some that meant isolating early with their high-risk family members. We told the staff early on that family and health comes first. Is this the end of bowling as we know it? What would that mean?… How long can we look after our staff, and at what point do we need to put the health of the business first? Horrible questions that nobody had expected, or wanted. What to worry about first?īefore the support packages were announced (or maybe even written!) it was painfully stressful. People had fears for their friends and families, their staff, their business and customers. The start of the pandemic was daunting for everyone. It didn’t last long! On top of sending it out to bowling centres across the UK and Ireland, we were supplying it to our team and their families, bowling centre staff for their families and we had requests from lots of other businesses outside of the industry. Our business had experienced several years of growth and we employed two new team members to keep up with the customer service demands.īefore the first lockdown we were able to leverage our strong supply chain to secure a consignment of hand sanitiser during the national shortage. Like so many companies, we started the year on a high. We now think that it may have been so perfect that it tempted fate and actually created a global pandemic! We’re not superstitious, but after the year we’ve had we decided to name our current document our “Strategic Plan”. Cheesy name, but it seemed too perfect not to use. It was all mapped out in our strategic plan which was named our “2020 Vision”. It is the same as the one that came with our pinsetters at install.We had big plans for the year 2020. To visit the Bowl-Tech Terms of Service and Rules CLICK HEREĭon't know if that took or not, but if you go to click on product publications then click on service parts catalogs you will find a GS book under 47-902712-000. If you can not agree to any of these terms of use above or are not at least 18 years of age you are asked NOT to visit Bowl-Tech or utilize its content. Posts on this site are allowed by registered members and each registered member is responsible for the content of their posts. Bowl-Tech, its officers and site Admins, Mentors and Guides will not be responsible in the case of losses financial or otherwise as a result of use of ANY information on this site. Bowl-Tech does not warrant or guarantee the accuracy of information found on this site. You are over the age of 18, have had supervised training in safety and operations for the equipment you work on. Remove this notice by Registering or Logging inīy your continued use of this site you agree to the following. If you are seeing this you are not logged in to Bowl-Tech.